Privacy Policy

1. Overview

FITORA (“we”, “our”, or “platform”) operates the premium architectural, fit-out, and material discovery marketplace in Dubai, United Arab Emirates. We are committed to protecting the privacy of property owners, licensed contractors, interior designers, and material suppliers using our services.

2. Information We Collect

We collect personal information necessary to deliver verified discovery and quotation services:

• Account Data: Name, verified email address, phone number, and profile picture (including Google OAuth sign-in tokens).
• Business Records: Dubai Economy and Tourism (DED) trade license numbers, registered trade categories, and company premises.
• RFQ Inquiries: Architectural project requirements, approximate AED budgets, floor plans, and property locations across Dubai.

3. Google User Data

When you sign in using Google, we access only basic profile information (email address, full name, and avatar URL) via Google OAuth 2.0 to authenticate your identity and create your FITORA account. We do not sell your personal data or Google account information to third parties.

4. Data Storage & Security

All user and business records are encrypted at rest and in transit using TLS 1.3 encryption. Media and project specifications are hosted within regional GCC data centers complying with UAE cybersecurity standards.

5. Contact & Data Rights

To request access, modification, or complete deletion of your account and personal data, please contact our Data Protection Officer at privacy@fitora.ae or reach our office in Business Bay, Dubai, UAE.